As Alex Weinert, the Directory of Identity Security at Microsoft, mentions in his blog post Your Pa$$word doesn’t matter:
Your password doesn’t matter, but MFA does! Based on our studies, your account is more than 99.9% less likely to be compromised if you use MFA.
The guidance in this article will help your organization create a balanced MFA policy for your environment.
Conditional Access policies are powerful tools, we recommend excluding the following accounts from your policy:
- Emergency access or break-glass accounts to prevent tenant-wide account lockout. In the unlikely scenario all administrators are locked out of your tenant, your emergency-access administrative account can be used to log into the tenant take steps to recover access.
- More information can be found in the article, Manage emergency access accounts in Azure AD.
- Service accounts and service principals, such as the Azure AD Connect Sync Account. Service accounts are non-interactive accounts that are not tied to any particular user. They are normally used by back-end services allowing programmatic access to applications, but are also used to sign in to systems for administrative purposes. Service accounts like these should be excluded since MFA can’t be completed programmatically. Calls made by service principals are not blocked by Conditional Access.
- If your organization has these accounts in use in scripts or code, consider replacing them with managed identities. As a temporary workaround, you can exclude these specific accounts from the baseline policy.
Organizations may have many cloud applications in use. Not all of those applications may require equal security. For example, the payroll and attendance applications may require MFA but the cafeteria probably doesn’t. Administrators can choose to exclude specific applications from their policy.
Create a Conditional Access policy
The following steps will help create a Conditional Access policy to require All users to perform multi-factor authentication.
- Sign in to the Azure portal as a global administrator, security administrator, or Conditional Access administrator.
- Browse to Azure Active Directory > Security > Conditional Access.
- Select New policy.
- Give your policy a name. We recommend that organizations create a meaningful standard for the names of their policies.
- Under Assignments, select Users and groups
- Under Include, select All users
- Under Exclude, select Users and groups and choose your organization’s emergency access or break-glass accounts.
- Select Done.
- Under Cloud apps or actions > Include, select All cloud apps.
- Under Exclude, select any applications that do not require multi-factor authentication.
- Under Conditions > Client apps (Preview), under Select the client apps this policy will apply to leave all defaults selected and select Done.
- Under Access controls > Grant, select Grant access, Require multi-factor authentication, and select Select.
- Confirm your settings and set Enable policy to On.
- Select Create to create to enable your policy.
Organizations may choose to incorporate known network locations known as Named locations to their Conditional Access policies. These named locations may include trusted IPv4 networks like those for a main office location. For more information about configuring named locations, see the article What is the location condition in Azure Active Directory Conditional Access?
In the example policy above, an organization may choose to not require multi-factor authentication if accessing a cloud app from their corporate network. In this case they could add the following configuration to the policy:
- Under Assignments, select Conditions > Locations.
- Configure Yes.
- Include Any location.
- Exclude All trusted locations.
- Select Done.
- Select Done.
- Save your policy changes.